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Privacy Policy

Effective 2026-07-03 · Last updated 2026-08-02

This is an English translation provided for convenience. The Korean version at ketoz.app/privacy is the binding original; if the two differ, the Korean text prevails.

The individual or business operating Ketoz (the "Service"; the "Operator") treats your personal information with care, and sets out its privacy practices below.

1. Information we collect

ItemPurposeWhere it is kept
Barcode camera viewBarcode recognitionProcessed on your device only; never sent to our servers
Submitted photos (nutrition label, product front)Automatic recognition and/or registration of nutrition information after reviewOur servers
Unique identifierPreventing duplicate participation, awarding points, linking submission historyA number issued automatically without signing up
Email address and password (optional, when linking an account)So you can keep your points when you change devicesA separate authentication system
Likes / dislikes / short commentsCommunity featuresStored on our servers (linked only to the unique identifier)
Keto Diary entries (products eaten, net carbs and amounts, by date)Showing your net carb total for the day and success rates over timeStored on our servers (linked only to the unique identifier)
Check-in and activity recordsDaily check-in, enforcing daily usage limitsStored on our servers (linked only to the unique identifier)
Push notification token (if you allow notifications)Notifying you when a product you submitted has been reviewedStored on our servers; deleted when you turn notifications off
Recent scans and favouritesConvenienceStored on your device only; not sent to our servers
App usage events and error logsUnderstanding how often features are used, diagnosing app errorsHandled by analytics and crash reporting services
Advertising identifierServing ads and controlling how often they appearHandled by the advertising service

We do not collect directly identifying personal information such as your name, legal name, phone number or address. The Service is designed to be used without signing up, and linking an account (registering an email address) is optional.

2. Device permissions

Permissions are requested only when you use the relevant feature, and declining them still leaves the rest of the app usable.

3. Third-party services

Company / servicePurposeInformation shared
Google (servers, sign-in, storage)Storing data, handling sign-in, running app featuresAll server-stored items listed in section 1
Google (AI photo analysis)Automatically reading values from nutrition label photos you submitThe nutrition label photos you upload
Anthropic (backup AI photo analysis)Performing the same task as a fallback when the above recognition fails or servers are busyThe nutrition label photos you upload
Google Firebase (analytics and crash reporting)Statistics on how often features are used, diagnosing app errorsScreen and feature usage events, error logs, device and app version information
Google AdMob (advertising)Serving adsAdvertising identifier, device and usage information

These services operate servers overseas (including in the United States), so your information may be transferred and processed outside your country.

Nutrition label photos you upload are sent to the AI providers above for automatic recognition, and the results are reviewed by the Operator before being reflected in product information. For that reason, please take particular care not to upload photos unrelated to the product, such as faces or identity documents.

4. User content (short comments and submitted photos)

Short comments and submitted photos may be visible to other users. Inappropriate content may be deleted on receipt of a report or at the Operator's discretion. Nutrition information approved in review (product names and values) becomes public data within the Service; individual deletion requests will be reviewed and handled.

5. Retention and deletion

If you have not linked an account, deleting the app or resetting your device makes it impossible to identify you, and your data — including your Keto Diary entries and points — cannot be recovered. If you want to keep your records, we recommend linking an email address in the app. If you would like your data deleted, please contact us at the address below and we will handle it after verification.

6. Your rights and how to contact us

You may request access to, correction of, deletion of, or suspension of processing of your personal information. Contact: contact@ketoz.app

7. Children under 14

The Service is not directed at children under 14, and we do not knowingly collect personal information from children.

8. Important notice about Z Points (please read)

Z Points ("Z") are an internal virtual metric within the Service, provided as a reward for activity in the Service (contributing photos, registering information, viewing ads and so on). Please note the following.

  1. No cash value: Z is not cash, a deposit, a gift certificate, a security or any comparable financial product, and cannot be exchanged for cash, sold, transferred or lent.
  2. No confirmed place to spend it: partner shops and other places to spend Z are still in preparation and are not yet available. Whether they launch, when, at what exchange rate and on what conditions may change at the Operator's business discretion, and they may not launch at all.
  3. Right to change or suspend the Service: for technical, operational or legal reasons the Operator may change, suspend or discontinue all or part of the Service — including earning and spending Z — with prior notice, or without prior notice where unavoidable.
  4. Forfeiture of Z if the Service closes: if the Service is discontinued, any Z balance you hold will be forfeited, and the Operator has no obligation to provide any refund, compensation or replacement. By earning and holding Z you are taken to accept that doing so guarantees no future monetary or other reward.
  5. Errors and improper accrual: Z accrued through system errors or improper means (multiple accounts, automation tools and so on) may be adjusted or reclaimed by the Operator without prior notice. If Z is lost through a system error during normal use, the Operator will make reasonable efforts to restore it so far as this can be confirmed from logs, but does not guarantee this legally.
  6. Efforts to give advance notice: if the Operator permanently discontinues the Service, it will make reasonable efforts to give advance notice through in-app announcements. This is a voluntary effort and is not to be construed as a legal obligation.

9. Security measures

We apply a reasonable level of technical safeguards, including access control, separation of the administrator account, and running sensitive processing only on our own servers.

10. Changes to this policy

If this policy changes, we will give notice through in-app announcements or this page. The amended policy takes effect when posted.

11. Contact

Email: contact@ketoz.app